The module deals with the entire project planning and management cycle and also integrates aspects of procurement for projects. Managing projects is always a challenge, especially when those projects involve multiple stakeholders, new or unproven technology, shifting or unclear project requirements, and constrained resources. Those project challenges multiply in the public sector, which is dependent, on successful projects to make the changes necessary for the public sector to cope with a fast changing world. Public‐sector projects can be more difficult than many private‐sector projects because they operate in an environment of often‐conflicting goals and outcomes, involve many layers of stakeholders with varied interests are required to be performed under constraints imposed by administrative rules and often cumbersome policies and processes.

This module focuses on the knowledge and skills necessary to understand and manage ‘quality’ as it applies to health facilities and patient care. Emphasis is on the development of quality  management systems and this entails quality controls, quality assessment and quality improvement to sustain effective health care service delivery.